FAQ
Frequently asked questions
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Can you provide compliance or material documents?Available documents may include material declarations, test reports or certificates relevant to the selected material and application. Please tell us the destination country and required standard at the inquiry stage so we can confirm document availability before quotation.
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How long does production take?Lead time depends on whether the product is standard or custom, whether new tooling is required, the order quantity and the production schedule. We will confirm the sample lead time, tooling lead time and mass-production lead time separately in the quotation.
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What is your minimum order quantity?MOQ varies by product size, material, thickness, manufacturing process and customization level. Please share the product link or drawing, expected quantity and destination so we can recommend the most economical order volume.
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Can I request samples before ordering?Stock samples may be available for evaluating workmanship and material feel. For a custom project, prototype or pre-production samples can be made after the specifications are confirmed. Sample, tooling and courier charges will be stated before work begins.
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Which materials are available?Common options include PP, PET, RPET, PS, PVC, ABS and application-specific anti-static or ESD materials. The most suitable material depends on temperature, impact strength, clarity, barrier, sustainability and regulatory requirements. Final material selection must be confirmed for the intended end use and destination market.
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Can you manufacture custom packaging?Yes. We support projects from initial concept and material selection through structural design, prototyping, mold development and mass production. Custom dimensions, thicknesses, colors, surface effects and functional features can be evaluated according to the application.
