Shipping And Delivery

Record the condition before unloading where possible, retain the outer cartons and labels, and report the issue promptly within the period stated in the sales contract or shipping documents. Send clear photos, video, carton count, packing-list reference and affected quantity. Responsibility and resolution depend on the agreed Incoterm, carrier evidence and inspection results.

Depending on the transaction and destination, documents may include a commercial invoice, packing list, bill of lading or airway bill, certificate of origin and available product or material documents. Any special legalization, certification or destination-specific paperwork must be requested before ordering.

The estimated shipment date is confirmed after order approval and payment. Production lead time does not include international transit, customs inspection or destination delivery. We will notify you if a material, tooling or logistics event is expected to affect the schedule.

Products are nested, separated or protected as appropriate, then packed in bags, cartons, pallets or other agreed export packaging. Special requirements for dust control, anti-static protection, carton strength, labels, pallet dimensions or retail-ready packing must be confirmed before quotation.

Common terms such as EXW, FOB, CIF, CFR, DAP or other agreed Incoterms® 2020 rules can be evaluated. The selected term determines responsibility for freight, insurance, customs clearance, duties and delivery risk. The applicable term and named place will be written on the quotation and invoice.

Orders may be shipped by courier, air, sea, rail or multimodal service depending on size, destination and urgency. Samples normally use express delivery, while larger production orders are usually more economical by sea or rail where available.